Insanity: Hilarious Return Attempts:
Alright, many of you who read this blog are people who work in the retail industry or some other service industry where products are returnable. I'm willing to hazard that at least 95% if not more of the employers of those people and future readers in said businesses have very specific return regulation, the most common being a length of time when something is returnable and the need to have a receipt to do so. One might say it is ignorance when someone attempts a return the first time and doesn't have a receipt or goes over the period of return allowance, and in some cases it is. However, making the attempt a second time for the same products or future products after having been told of this policy, especially if it is the same day, not an hour from the first attempt is plain insanity. One could say it is stupidity, the inability to absorb information to take one away from ignorance to an increase in knowledge, but more often than not it is insanity, plain and simple. Doing the same thing over and over again without changing anything and expecting a different result.
If you bring me a cell phone without a receipt and ask to return it, you can bet that I have to check that everything is there, and that it is within the return allowance window. If you have the receipt and I check it, pointing out that even on there is notice at the bottom saying that there are only fifteen days to bring it back, and you are at day ninety-eight, I can't help you. If you bring it back to our store with another associate helping you an hour later and say you don't have the receipt, and expect a return, that's intentionally trying to defraud us, and not insanity since you did change one thing, however you're still not getting it returned. Bringing a different receipt that is newer in the next day, but the serial number doesn't match? Sorry, you have to get the right one. Come back with the right one and the numbers match and it is within the return allowance? Alright, time to check the contents. Oops, you don't have the sim card and manual, get them and come back. Return twenty minutes later and try again without the sim card and manual again, you're insane. Come back another hour later, this time missing the battery but having the sim card and manual? Go get it! Bringing it back with everything that seems is supposed to be in there? Great! Except now it's the first phone from over three months ago. Go get the right one again. The one you can return.
Oh, great, sending in your sibling/friend/relative/lover? Not going to change anything if it isn't everything that is supposed to be there. Aaaaaand this time it's actually a brick inside there or a phone from an entirely different company. Now you're being insulting. And actually becoming profane and trying to be threatening, demanding a manager. Congratulations! You went for broke and tried to get someone over us to help you. Except now they're laughing too. You shout you want their manager? Maybe the police can help you. If not, maybe a good psychiatrist. Next! Oh good! You're returning it an hour after you bought it. You saw what just happened and are joking about the last return attempt? Then why did you put a PS1 in a PS2 box. *facepalms* The above was the exact order of events from five years ago. At least one of the many attempts that happened then occurs every week if not every day. Usually more than one, and more often than not, from the same person. Welcome to retail.


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